Granted I am only in this waiting room once or twice a year, however, this coffee machine is working every time and gives you three choices: caffeinated, decaf, or a mix. The beans are StarBuck's brand and it grinds on site. The best part? IT'S FREE. So inevitably, I end up drinking too much coffee, have to use the restroom multiple times, wondering if I feel safe leaving my computer sitting out, and worried I am going to miss the service person coming back in and telling me the multitude of things wrong with my car and exactly how much the free coffee has actually saved me.